Last updated: april 28 2026
1. Who we are
Welcome to The Oil Painting Hub (the Service), at https://oph.art/, operated by Isabelle Larin Web Services (Provider, we, our, us). The Oil Painting Hub is the trading name of Isabelle Larin, based in Otterburn Park, Quebec, Canada. You can contact us on 514 804-6336 and at info@oph.art. Our tax numbers are TPS 143355469 RT 0001 and TVQ 1023156250.
Our courses consist of pre-recorded video content. Our current oil painting materials course comprises 29 video lessons available by on-demand streaming following purchase.
2. Agreement to terms
By viewing and using the Service you will be deemed to agree to these terms of use (Terms) and if you purchase any of our courses or related material you will need to accept or you will be taken to have accepted these Terms prior to purchasing. That creates a contract between us and you. Please read these Terms before purchasing any of our courses and print or save a copy of them for your records.
If you are using the Service on behalf of a business, government agency or other legal entity (each a Business), you are accepting these Terms on behalf of that Business, you represent and warrant to us that you are authorised to do so, and the contract will be between us and the Business.
You must be at least 18 years of age, or the age of majority in your province or country if that is higher, to purchase or use the Service. By agreeing to these Terms, you represent and warrant that you meet this requirement. If you are under the age of majority, you may only use the Service with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf.
3. Our courses, access and prices
A description of each course we provide and its corresponding price can be found on the pre-sale web page that explains the course. It is your responsibility to review that page and to decide whether the course will or is likely to meet your needs. Results will vary between users depending on individual effort, prior experience, and skill level. We do not guarantee any particular outcome or level of skill improvement from completing a course.
We reserve the right to vary our available courses without notice. This includes amending the content of currently available courses. However, unless required by law to do so, we will not remove a course you have paid for unless you have had a reasonable opportunity (of at least 30 days) since the date of purchase to take the course.
Course access period – Once you have purchased a course, you will have access to that course for as long as the course remains available on the Service. We reserve the right to remove or discontinue a course at any time, subject to the 30-day notice requirement set out in Section 3. We do not guarantee that any course will remain available indefinitely, and we will not be liable to you if a course is removed after you have had a reasonable opportunity to take it.
4. Payment
All prices are listed in Canadian dollars (CAD) unless otherwise stated. Applicable taxes (TPS/TVQ) will be added at checkout for purchasers in Quebec and elsewhere as required by law.
Payments are processed securely by Stripe, Inc. (Stripe), a third-party payment processor. By completing a purchase, you also agree to Stripe’s terms of service and privacy policy, available at https://stripe.com/en-ca/legal. We do not store your full payment card details on our systems.
If a payment is declined, your order will not be completed and you will not receive access to the course. In the case of a disputed charge or chargeback, we reserve the right to suspend access to the relevant course until the matter is resolved.
5. Online account and access credentials
You may need to register for an account to purchase and/or access one of our courses (which involves obtaining a logon comprising a username and password). Your registration details must be accurate. Fictitious entries are not permitted.
You are responsible for selecting a secret and strong password and for maintaining the security of your username and password. You must change your password immediately, and notify us, if you believe the secrecy of your password has been compromised, or you become aware of any unauthorised use of your username or password.
Your logon is personal to you. You are not permitted to share it with anyone else.
Your logon may be suspended or disabled if we consider it necessary to protect the security of our Service or any person, or if you breach these Terms.
6. Intellectual property rights
Ownership of intellectual property rights – Unless otherwise indicated, the intellectual property rights in all course-related materials we provide, including all course content, associated materials, and other media (together Materials), are owned by us or our licensors. Subject to the licence set out below, all rights in the Materials are reserved.
Licence – Once you have paid any applicable fees, we grant you a limited, non-transferable, revocable and non-exclusive licence to stream and view the course video content and any webinar content, and to download and use any associated media files that we make available for download, in each case for your own personal purposes (if you are a consumer) or your internal business purposes (if you are a business).
Prohibitions – You are not permitted to:
- copy, modify, publish, sublicense, sell, upload, broadcast, post, publicly perform, transmit or distribute any of the Materials without our prior written consent;
- record any of our video or audio content on any media by any means or use any third-party conversion tool or software to convert or make our video or audio content into downloadable files;
- use any web-based technology or any application on your electronic devices to stream or otherwise show our Material to other people;
- use our Materials to create or facilitate the creation of, or as part of, a competing product or service; or
- remove any copyright or other notice that we place on the Materials.
Licence termination – The licence above will terminate automatically if you breach these Terms, if we terminate the contract that these Terms form, if the course is removed from the Service, or if you are granted a refund of the fees you have paid.
7. Acceptable use
You may only use the Service for lawful purposes. You must not post or transmit to or from this or any associated website, or any social media account we operate in connection with the Service, any material that is illegal, obscene, defamatory, threatening, infringing of intellectual property rights, invasive of privacy or otherwise injurious or objectionable.
8. Disclaimers
No professional advice – Our course materials and other material you may access through the course or on this site (together, Materials) are provided to you for general informational and educational purposes only. We are not providing you with professional advice of any kind. Reasonable efforts are made to ensure the Materials are accurate, but we do not guarantee, represent or warrant the accuracy, completeness or currency of any information provided, or that you will obtain any particular results or skill level. You use the Materials at your own risk.
No guarantee of results – Artistic skill development depends on individual effort, practice, and ability. We make no representation that completing our courses will result in any specific level of artistic improvement or proficiency.
Third-party technology platforms – You acknowledge that we may use third-party technology providers (including Stripe for payment processing) to host our website or provide our course content and other materials. While we endeavour to use reputable providers, you agree that – to the maximum extent permitted by law – we will not be liable for the consequences of any of those technology providers suffering downtime or other problems.
9. Limitation of liability
To the maximum extent permitted by law, all representations and warranties (statutory, express or implied) are excluded (the Warranty Exclusion). You agree that, to the maximum extent permitted by applicable law, we will not be liable to you for any claim, loss, demand, damages, costs or expenses of any kind (including for negligence) (together, Excluded Claims and Loss) that you may suffer or incur as a result of or in connection with:
- your use of the information or other material in, provided with, or linked to from, our courses or this website;
- a third-party technology provider suffering downtime or other problems; or
- any failure or delay in performance caused by circumstances beyond our reasonable control (see Force Majeure below).
You accept that this means, among other things, that you will not be able to make or bring any claim against us for any kind of damages, whether direct, indirect, consequential, special, punitive or otherwise.
If you have rights and remedies under applicable consumer protection or fair trading laws – including Quebec’s Consumer Protection Act (CPA) – that cannot be limited or contracted out of, the Warranty Exclusion and the Excluded Claims and Loss will not apply to the extent that they would conflict with those particular rights and remedies (but will otherwise apply in accordance with their terms).
If, under applicable consumer protection or fair trading laws, our liability can be limited but not completely excluded, then our liability to you will be limited to the value of the price(s) you have paid for the course(s) you have purchased access to.
10. Indemnity
You agree to indemnify us and keep us indemnified against all liabilities, damages, losses, costs and expenses (including full legal expenses) suffered or incurred by us and arising as a result of any breach by you of these Terms.
11. Force majeure
We will not be in breach of these Terms, nor liable for any delay or failure to perform our obligations, if that delay or failure results from circumstances beyond our reasonable control, including but not limited to illness or incapacity of key personnel, acts of God, pandemic or epidemic, fire, flood, storm, earthquake, power outage, telecommunications or internet failure, acts of government or regulatory authority, or failure of a third-party hosting or technology provider. We will notify you as soon as reasonably practicable and will endeavour to resume performance as soon as reasonably possible.
12. Privacy
Our privacy statement explains how we handle any personal information you may provide through your use of the Service. In agreeing to these Terms, you also agree to the terms of that privacy statement. Our collection and use of your personal information is also subject to applicable Canadian privacy legislation, including Quebec’s Act respecting the protection of personal information in the private sector (Law 25).
13. Refunds
We believe in and stand behind our courses, but we understand they may not be perfect for everyone. You may request a refund of the fees for a course within 14 days of paying for the course (the Refund Period) if you are not satisfied with it. If you would like to request a refund, please contact us at info@oph.art.
We will not accept requests for refunds after expiry of the Refund Period. No refunds will be given if the course has been fully viewed, or very close to fully viewed, within the 14-day Refund Period.
If we issue a refund, the licence referred to earlier in these Terms is revoked, you must cease using the course materials from the date of refund, and you must destroy any course-related downloads in your possession.
Nothing in this section limits any statutory cancellation or other rights you may have under Quebec’s Consumer Protection Act or other applicable consumer protection legislation. In particular, if you are a Quebec consumer who has entered into a distance contract with us, you may have a right to cancel that contract within 10 days of receiving a copy of the contract, in accordance with the CPA. If you wish to exercise such a right, please contact us promptly at info@oph.art.
14. General
Language – These Terms are provided in English. In accordance with Quebec’s Charter of the French Language, a French version of these Terms is also available upon request. You may contact us at info@oph.art to request a French-language copy. Where both language versions exist, the French version will prevail for Quebec consumers to the extent required by law.
Invalid clauses – If any provision or part of these Terms or its application to any person or circumstances is, to any extent, held to be invalid, illegal or unenforceable by any court of competent jurisdiction: (a) the provision or part will be deemed to be amended for customers in that jurisdiction by the addition or deletion of wording necessary to remove the invalid, illegal or unenforceable provision or part, and all other terms will remain in effect; and (b) the provision or part will remain effective, without amendment, in all other jurisdictions.
Amendments – We may amend these Terms and our privacy statement at any time. Any such amendments will take effect once notified on this website or by email to you. From the effective date stated in the notice, you will be bound by the Terms as amended. Notice on this website constitutes sufficient notice to you.
Complaints procedure – If you have a complaint in relation to the Service or the application of these Terms, please contact us at info@oph.art and, if we consider it has merit, we will endeavour to resolve it for you. You must give us a reasonable opportunity (of at least 30 days) to resolve your complaint before pursuing any claim or other action in any court.
Law and jurisdiction – These Terms are governed by and construed in accordance with the laws of the Province of Quebec and the federal laws of Canada applicable therein. You agree to submit to the non-exclusive jurisdiction of the courts of Quebec in relation to any dispute or other matter concerning these Terms, their formation, or your use of the Service. This clause does not limit our ability to seek interim or interlocutory relief in any relevant jurisdiction. For greater certainty, nothing in this clause limits any mandatory rights you may have under the Consumer Protection Act of Quebec or other applicable consumer protection legislation.
No class or similar actions or proceedings – To the extent that you have or assert a claim or cause of action against us in connection with the Service or under or in connection with these Terms or their formation, you agree that you will only pursue it on an individual basis. You agree that class, consolidated and representative actions and proceedings are not permitted, you waive any rights you may otherwise have had to bring or participate in such actions or proceedings, and you will not seek to assert otherwise in any claims, actions or proceedings. Note for Quebec consumers: This clause does not apply to the extent it conflicts with your mandatory rights under the Quebec Consumer Protection Act, which preserves the right to participate in collective (class) actions.
